Customer care
Frequently asked questions
Shopping
Where can I buy NYD products?
NYD products are available from our official online shop at nydcosmetics.com.
Which payment methods are accepted?
Payment options are shown at checkout in the NYD online shop.
Orders & delivery
Which countries do you deliver to?
Delivery destinations and costs are displayed at checkout in the NYD online shop. See our Shipping & Returns page for more information.
Can I return a product?
Yes. Please read our Shipping & Returns page for the return conditions and how to start a return.
Products
Which NYD product is right for me?
Each product page lists its purpose and how to use it. If you need personal advice, contact us at hello@nydbeauty.com — we're happy to help.
Where can I find the ingredient list?
The full ingredient list is printed on the packaging and is also shown with each product in the online shop.
Newsletter & privacy
How do I unsubscribe from the newsletter?
Every email includes an unsubscribe link. You can also contact us at hello@nydbeauty.com and we will remove you.
Still have a question? Contact us.